Interpreting after a Road Traffic Accident

Interpreting

Interpreting after a Road Traffic Accident

Setting the scene

The situation concerned whether or not legal action or an insurance claim could be pursued by a potential claimant against a third party.

It related to a road traffic accident which occurred in the UK and which involved a UK-based non-English speaking driver/rider (the potential claimant).

This person had unfortunately sustained injury/ies in the accident and the extent of this needed to be ascertained during a consultation with an English-only-speaking medical expert.

Languages involved

Turkish and English.

Challenges faced

  • Understanding the language of the driver/rider (first party).
  • Achieving an accurate rendition in English.
  • Medical expertise.
  • Language expertise in both languages.
  • Analysis and record of physical or psychological injury/ies.
  • Location for the meeting for the three individuals.

The Solution

  • The customer arranged a medical diagnosis to be carried out by a GP/clinician at a suitable medical centre near to where the first party lived.
  • They contracted SEL Business Languages who have a national database of professionally qualified interpreters.
  • SEL Business Languages then provided a Turkish-English interpreter local to the premises who attended the meeting and interpreted consecutively into and out of English.
  • In this way the medical specialist was able to assess/discuss the injuries/symptoms and record them in written English.
  • The subsequent report was then analysed by the customer to decide on whether to recommend or reject a claim.

 

At SEL Business Languages we have a vast network of professionally trained interpreters experienced in a wide range of subjects, including legal and medical. Get in touch to discuss your requirements.